What is myFaves?
myFaves is a new rate plan that allows T-Mobile customers to save money each month! With a myFaves rate plan, you are able to choose five numbers that you make and receive calls to and from the most. Calls to and from these numbers are included in the myFaves rate plan, and you will not be billed for these calls. For additional information, go to myFaves Plan Overview.
NOTE: You must have a myFaves capable phone to subscribe to this service.
To learn more about myFaves, go to T-Mobile introduces any-network calling.
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What happens if I block my outgoing caller ID?
This will not affect the myFaves service. The myFaves service will also recognize the phone number of an incoming call even if the calling party blocks their caller ID. A blocked caller ID will not cause you to be billed incorrectly.
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Can Blackberry®, Sidekick®, or handheld users subscribe to myFaves?
Yes. Certain BlackBerry®, Sidekick®, and other handheld devices are supported by the myFaves service.
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How do I add or change a myFaves contact?
myFaves lets you change your contacts right from your phone or online at My T-Mobile. For more information, go to How do I switch the people in my Faves 5?
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How often can I modify a myFaves contact?
You can change each of your myFaves contacts up to once per calendar month, however, the name associated with the contact number may be changed as many times as you like. For a complete list of restrictions, go to How often can I switch the people in my Faves 5?
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Can I have more than five contacts?
No. At this time, only five contacts are allowed
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How long does it take to complete a contact change?
In most cases, the contact change should be completed within two hours. While the change is being performed, an hourglass symbol will appear on your phone. Once the change is completed, you will receive a confirmation text message to your mobile phone. After this message is received, the hourglass symbol will no longer be visible, and the contact name will appear on your phone. Calls to and from contacts will not be free until the hourglass symbol is no longer visible.
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Are text and picture messages to my myFaves contacts free?
No. myFaves is intended for use with voice calls. Text, picture or video messages, and data are not included in the myFaves rate plan.
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How do I know which numbers I should use as my myFaves contacts?
Did you know that most customers call the same five numbers 65% of the time? Just think about who you talk to most often – or who you wish you talked to more – and put them in your my Faves 5.
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What happens if I make a mobile number change?
There will be no impact to your myFaves contacts as a result of a number change.
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Can I add a 1-800 number as a myFaves contact?
No. 800 and 900 numbers are restricted from being added as a myFaves contact. For a complete list of restrictions, go to How often can I switch the people in my Faves 5?
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Can I add a 1-800 number as a myFaves contact?
No. 800 and 900 numbers are restricted from being added as a myFaves contact. For a complete list of restrictions, go to How often can I switch the people in my Faves 5?
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